Our office is safe
We continue to recommend that patients and their families wear masks for all sick visits. Your providers will continue to wear masks for sick visits.
We will always honor patient preferences to wear masks, so do not hesitate to ask your care giver to put on a mask for your visit.
Call or text first if you are sick
We prefer that families wait in their car prior to sick visits. We want to continue to keep sick patients separated from our well patients and newborns, so we will continue to see ill patients through the SICK CLINIC PROCEDURE noted below.
Telemedicine is here to stay
We no longer provide Telemedicine services for sick visits.
Telemedicine is a great way to connect with your provider for behavioral issues or follow up visits for medications. Please feel free to call and schedule a Telemedicine visit today!
WELL waiting rooms are open.
When you arrive to Highland Pediatrics for a WELL visit, feel free to come on in to check in. You are always welcome to call or text to check in from your car. For sick visits, please continue to call or text the office at (423) 877-4591 to check in.
How do you text?
You text our office number at (423) 877-4591 from your cell phone just like any other text message. Please provide your child's full name, birthday, and your provider's name each time you text the office. Feel free to reach out by text for your healthcare or scheduling needs.
COVID vaccines
We offer all COVID vaccines for all ages and recommend boosters per CDC guidelines. We imagine that yearly COVID shots similar to a yearly Flu shot will become an annual norm.
!!! CALL TO SCHEDULE A COVID VACCINE. THEY ARE NOT AVAILABLE ON ALL DAYS !!!
Sick Visit PROCEDURE
FIRST: Follow the Parking Signs
THIRD: The Provider Will See You Now!
SECOND: Choose a Spot and Check In
When you pull into Highland Pediatrics, park in front of the main entrance for well child care. For SICK VISITS ONLY, please follow the new signs to park along the side of the building.
SECOND: Choose a Spot and Check In
THIRD: The Provider Will See You Now!
SECOND: Choose a Spot and Check In
Park in any of the designated sick parking locations. Once parked, call or text the office at (423) 877-4591 to check in.
THIRD: The Provider Will See You Now!
THIRD: The Provider Will See You Now!
THIRD: The Provider Will See You Now!
You will be called to come enter the sick entrance on the side of the building. This entrance is to the left of the sick parking area. The nurse will meet you at the door.